Indian B2B e-commerce marketplace for machinery, tools & industrial supplies for SMBs. Owned the company-wide growth & marketing P&L.
- Drove 40% YoY revenue growth while improving marketing ROI through cost & channel optimization.
- Built the Annual Operating Plan (AOP) & quarterly roadmaps; led VC and board-level reviews on funnel and unit-economics metrics.
- Scaled customer acquisition by 60% across paid, organic, SEO, marketplaces & influencer channels.
- Improved repeat-purchase rate by 40% via CRM journeys (email, WhatsApp, push) & lifecycle marketing.
- Introduced dynamic landing pages & CRO frameworks to lift conversion and reduce CAC; defined team KPIs & OKRs.
